Directions for Written Cancellation Form

All monthly memberships require a minimum of 30 days written notice prior to the next billing date to ensure cancellation of automatic payments. There are no prorates available and you will be subject to payment for the following month if your request is less than 30 days from the next scheduled billing cycle.

1. Print the written cancellation form and fill it out. Click here to download. If you’re unable to print, you may upload your photo ID via our photo ID cancellation form by clicking here.
2. Make sure to include your subscription ID number. This can be obtained by logging in to your account and navigating to My Account > Subscriptions. (refer to the screenshot below).

3. Once you have completed the written cancellation form, scan it and upload it via the form located below. Written cancellation forms may not be turned in at any of our facilities and must be uploaded via this form.

A request form must be submitted 30 days prior to the desired cancellation date.